Bright Star Lettings
15, Grosvenor Close, Torquay, Devon, TQ2 7LB.
Tel: 01803 226400
Email: info@brightstarlettings.co.uk
PRIVACY POLICY for Landlords.
In order to give a professional service, for Landlords of rental properties, Bright Star need to ask for and retain certain information. We will use this information only for business purposes.
The information Bright Star Lettings hold
- full names of Landlords
- current address
- contact telephone numbers
- copies of proof of ownership
- copies of proof of ID
- bank account details
- details of properties that you own for rental purposes pertaining to business with Bright Star Lettings as well as safety information that is required to be provided to tenants, e.g. electrical safety certificates, EPC’s.
This information is kept paper format and electronically. When not in use the paper format data is kept in a locked filing cabinet. The electronically held data is kept on a password protected computer.
Contact phone numbers saved with contact names of tenants and applicants are also kept on business smart phones, which are passcode protected.
How long will Bright Star retain your information for?
Information is retained for the duration of your contract with Bright Star Lettings and then for accountancy purposes 7 years thereafter.
After this time your data kept in paper format will be shredded. The data held electronically will be deleted. Your contact phone number will be deleted from the business smart phones.
What Bright Star do with the information?
We use contact details and information that you provide us with
- to contact you about interest and applications and referencing on your properties
- to keep you informed on the condition of your property assessed through inventories and check outs as well as information gained from mid term inspections and reports from tenants
- to complete the tenancy agreement
- to satisfy legal requirements
- to make payments to your account from tenants
We will NOT share your information with anyone else.
Protecting your personal data
Bright Star Lettings is committed to ensuring the your personal data is secure. In order to prevent unauthorised access or disclosure, We have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
Your rights
GDPR gives you the following rights:
- The right to be informed: to know how your information will be held and used (this notice).
- The right of access: to see our records of your personal information, so you know what is held about you and can verify it.
- The right to rectification : to tell us to make changes to your personal information if it is incorrect or incomplete.
- The right to erasure ( also called “the right to be forgotten”): for you to request us to erase any information we hold about you.
- The right to restrict processing of personal data: you have the right to request limits on how we use your personal information.
- The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
- The right to object: to be able to tell us you don’t want us to use certain parts of your information, or only to use it for certain purposes.
- Rights in relation to automated decision-making and profiling.
- The right to lodge a complaint with the Information Commissioner’s Office: to be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.
Full details of your rights can be found at https:/ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of these rights, please use the contact details given above.
If you are dissatisfied with the response you can complain to the ICO at :www.ico.org.uk
Your consent
I have seen this document and understand that Bright Star will hold and use personal information, using it in order to provide a professional service.
Please sign below to state you have received a copy of this document .
Signature: ……………………………………………………………………………………………………
Name: ………………………………………………. Date: ………………………………………………
Signature: ……………………………………………………………………………………………………
Name: ………………………………………………. Date: ………………………………………………
Signature: ……………………………………………………………………………………………………
Name: ………………………………………………. Date: ………………………………………………
YOUR PERSONAL INFORMATION – General Data Protection Regulation(GDPR)
GDPR is bringing in new legal protection for personal information from May 25 2018. This notice tells you the personal information I hold, why it is necessary to hold it and what your rights are.
PRIVACY POLICY for Tenants and applicants for rental properties.
In order to give a professional service, for tenants and applicants for rental properties, Bright Star need to ask for and retain certain information. We will use this information only for business purposes. The information Bright Star Lettings hold
Contact phone numbers saved with contact names of tenants and applicants are also kept on business smart phones, which are passcode protected. How long will Bright Star retain your information for?
Information is retained for the duration of your application and then, if the application is successful, for the duration of the tenancy plus 6 months. If a tenant moves from one letting property to another that is managed by Bright Star Lettings the information will continue to be retained. In all other instances data will be kept until 6 months after the check out of the property has been done and the return of the deposit settled.
After this time your data kept in paper format will be shredded. The data held electronically will be deleted. Your contact phone number will be deleted from the business smart phones.
Bright Star Lettings is committed to ensuring the your personal data is secure. In order to prevent unauthorised access or disclosure, We have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
GDPR gives you the following rights:
If you wish to exercise any of these rights, please use the contact details given above.
If you are dissatisfied with the response you can complain to the ICO at :www.ico.org.uk Your consent
I have seen this document and understand that Bright Star will hold and use personal information, using it in order to provide a professional service. Please sign below to state you have received a copy of this document .
If you wish to exercise any of these rights, please use the contact details given above.
If you are dissatisfied with the response you can complain to the ICO at :www.ico.org.uk Your consent
I have seen this document and understand that Bright Star will hold and use personal information, using it in order to provide a professional service. Please sign below to state you have received a copy of this document .